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University of North Dakota
  • Employee Resources
    • Job Openings
    • Benefits
    • Equal Opportunity
    • Staff Senate
    • TTaDA (Professional Development)
    • UCLC (Childcare)
    • University Senate
    • Work Well (Employee Wellness)
  • Financial Services
    • Shared Service Center
    • Grants & Contracts
    • Procurement & Payment Services
    • Resource Planning & Allocation
    • Treasury
  • Operations
    • Facilities Management
    • Parking & Transportation
    • Policy Office
    • Records Management
    • Safety
  • Communication Services
    • Brand and Identity
    • Campus Postal Services
    • Duplicating
    • Marketing & Communications
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Scope of this search:
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Initiatives

The current CIO initiatives provide improved security and connectivity to the university community by keeping personal information and devices better protected and by expanding network coverage on campus.

Safeguarding UND is everyone's responsibility

Safeguarding UND

IT Asset Management

University IT is leading the implementation of a new IT asset management tool that will keep a real-time inventory of all UND’s IT assets regardless of where they are in the world. Managing UND’s IT assets in one system allows for more robust, granular reporting and minimizes data entry by eliminating the need for multiple databases across campus. In addition to providing instant reports for UND departments showing the state of their IT assets, the software will integrate with UIT’s help-desk ticketing system to provide enhanced customer service to users across the University.

Student Portal

University IT has started the kickoff of our UND Student Portal project which is to implement an engaging UND mobile app, or portal, that will serve as a virtual one-stop for students to connect with real-time campus resources, events, and information on their mobile device.

Working with Modo Labs, University IT has partnered with others from Academic Affairs including Student Success (academic advising), Enrollment Management, and TTaDA, as well as Student Affairs, Athletics, Marketing & Creative Services, and Student Government leaders to build functionality with a focus on enrolled students. The UND portal will integrate with Blackboard and Campus Connection and students will use multi-factor authentication to securely see grades, add and drop classes, view course offerings, and more. Students will have easy access to Library resources, interactive campus maps, bus schedules, UND events, dining information, and so much more through this single portal.

The portal will be ready to launch for enrolled students in time for Welcome Weekend this August. Then, we will begin to focus on enhancing enrolled students’ functionality and bringing in additional functionality for various personas including, eventually, faculty and staff.

Enhanced Endpoint Security

The State of North Dakota including the North Dakota University System has deployed a new endpoint security software that allows for a unified view of endpoint security across State entities. Cortex XDR helps to improve investigation quality of threats, automate and standardize incident responses, and unify security functions on a single console. With the addition of Cortex XDR at UND, University IT is positioned to provide a more holistic approach to cybersecurity to better protect the confidentiality, integrity, and availability of critical applications, data, files, and hardware across the University of North Dakota.

endpoint security software policy

Phishing Campaign

Phishing is a cyber attack that uses disguised emails to prompt people to reveal personal information, such as user id, passwords, and credit card information. Throughout the year, phishing campaigns are created to train the UND community on what to look for in an email and determine whether it is a phishing attempt or not.

PHISHING TECH SUPPORT

University Information Technology
P 701.777.2222
und.techsupport@UND.edu

Service Location

  • Chester Fritz Library, Lower Level
    • No-Contact Self-Service Kiosk
    • Available during Library Hours
  • Telepresence and Walk-Up Support
    • Available during Tech Support hours

Tech Support Hours

  • Monday - Thursday: 8:00 a.m. - 8:00 p.m.
  • Friday: 8:00 a.m. - 4:30 p.m.
  • Saturday: 12:00 p.m. - 4:00 p.m.
  • Sunday: 4:00 p.m. - 8:00 p.m.

Complete location hours

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