Initiatives
The current CIO initiatives provide improved security and connectivity to the university community by keeping personal information and devices better protected and by expanding network coverage on campus.
Safeguarding UND
Unified Communications
University IT kicked off the telecommunication modernization project to replace the current telephone infastructure supporting the desk phones (777-xxxx) with a cloud-based phone solution. Maintaining the current system is cost prohibitive and does not support the communication needs of our community. The overhaul will introduce new advanced features and allow for more unified communication where voice calling, messaging, conferencing, and more are all a possibility. In addition to the 99.999% reliability of the phone service, faculty and staff will be able to call, text, instant message, video chat, and more using the app on a mobile phone. The new system will allow on-demand call recording and integrated calling directly from Microsoft Teams.
Student Portal
University IT has started the kickoff of our UND Student Portal project which is to implement an engaging UND mobile app, or portal, that will serve as a virtual one-stop for students to connect with real-time campus resources, events, and information on their mobile device.
Working with Modo Labs, University IT has partnered with others from Academic Affairs including Student Success (academic advising), Enrollment Management, and TTaDA, as well as Student Affairs, Athletics, Marketing & Creative Services, and Student Government leaders to build functionality with a focus on enrolled students. The UND portal will integrate with Blackboard and Campus Connection and students will use multi-factor authentication to securely see grades, add and drop classes, view course offerings, and more. Students will have easy access to Library resources, interactive campus maps, bus schedules, UND events, dining information, and so much more through this single portal.
The portal will be ready to launch for enrolled students in time for Welcome Weekend this August. Then, we will begin to focus on enhancing enrolled students’ functionality and bringing in additional functionality for various personas including, eventually, faculty and staff.
Phishing Campaign
Phishing is a cyber attack that uses disguised emails to prompt people to reveal personal information, such as user id, passwords, and credit card information. Throughout the year, phishing campaigns are created to train the UND community on what to look for in an email and determine whether it is a phishing attempt or not.