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University of North Dakota
  • Employee Resources
    • Job Openings
    • Benefits
    • Equal Opportunity
    • Staff Senate
    • TTaDA (Professional Development)
    • UCLC (Childcare)
    • University Senate
    • Work Well (Employee Wellness)
  • Financial Services
    • Shared Service Center
    • Grants & Contracts
    • Procurement & Payment Services
    • Resource Planning & Allocation
    • Treasury
  • Operations
    • Facilities Management
    • Parking & Transportation
    • Policy Office
    • Records Management
    • Safety
  • Communication Services
    • Brand and Identity
    • Campus Postal Services
    • Duplicating
    • Marketing & Communications
    • Telecommunications
    • University Information Technology
    • Web Support
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Scope of this search:
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  • One IT Strategic Plan

Initiatives

The current CIO initiatives provide improved security and connectivity to the university community by keeping personal information and devices better protected and by expanding network coverage on campus.

Safeguarding UND is everyone's responsibility!

Safeguarding UND

Phishing Campaign

Phishing is a cyber attack that uses disguised emails to prompt people to reveal personal information, such as user id, passwords, and credit card information. Throughout the year, phishing campaigns are created to train the UND community on what to look for in an email and determine whether it is a phishing attempt or not.

PHISHING TECH SUPPORT

Cyber Awareness 

UIT and GreyCastle Security recently teamed up to educate UND faculty, staff, and students on cyber threats. Topics included: mobile device security, WiFi security, web browsing security, and email security. We want to change behaviors and give individuals the knowledge to better protect themselves from the many threats in the cyber world.

Anti-Virus

With the rapid increase in cyber threats, the office of the CIO is taking steps to ensure protection of all UND systems. Working collaboratively with the IT Directors across the university, the CIO has initiated implementation of an endpoint security solution for all UND owned computers and servers. The software is designed to help detect and prevent computer viruses and other malicious software.

Anti-Virus Tech Support

Duo Two-Factor Authentication

The North Dakota University System recently incorporated Duo two-factor authentication into PeopleSoft services (HRMS and Finance). Duo adds an extra layer of protection and is convenient because it allows phone and mobile devices as the second form of authentication. This significantly reduces the threat of unauthorized access to user accounts and protects sensitive personal information from illegitimate disclosure or alteration.

Duo Two-Factor Authentication Tech Support

Secured Wireless

UND recently transitioned to a more secured wireless network by implementing the UND Secured. This secure wireless connection will include complete encryption between endpoints. 

For the initial setup, users will need to go through UND Open or UND Guest wireless network.

Secured Wireless Access Knowledge Base Article

Send Files

Send Files is a secure way to send files that requires the sender to login with their NDUS.identifier credentials and also complete DUO authentication. Senders must be signed up with DUO first. After logging in, the sender can drag and drop files to send. Once sent, the recipient will receive an email that comes from the Sender’s Name [liquidfiles.admin@ndus.edu]. The email will contain a link to the file/s. Once the recipient clicks on the link, they will be prompted to enter NDUS.identifier credentials.

User Guide

University Information Technology
P 701.777.2222
und.techsupport@UND.edu

Service Location

  • Chester Fritz Library, Lower Level
    • No-Contact Self-Service Kiosk
    • Available during Library Hours
  • Telepresence Walk-Up Support
    • Available during Tech Support hours

Tech Support Hours

  • Monday - Thursday 8:00 a.m. - 8:00 p.m.
  • Friday 8:00 a.m. - 4:30 p.m.
  • Saturday 12:00 p.m. - 4:00 p.m.
  • Sunday 4:00 p.m. - 8:00 p.m.

Complete location hours

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