Strategic Planning
Information technology is pervasive and it is crucial that UND has an IT environment that is stable, secure, and innovative.
Strategic Plan Update
2022
2021
2020
2019
Customer Service
We strive to offer quality services by seeking out, listening, and responding to our users’ needs.
Collaboration
We are committed to working together and building relationships with our colleagues at UIT and across the university to leverage and value each other’s expertise and insights.
Innovation
We encourage and experiment with new ideas by continuously striving to improve how we work and deliver services by embracing new technologies and processes.
IT Goals
![students working on computers](/campus-services/uit/cio/_files/images/goal1.jpg)
Create a culture of service excellence where the UND community seeks our services not because they have to, but because they want to.
![two students with laptops](/campus-services/uit/cio/_files/images/goal2.jpg)
Provide an information technology environment that meets the current and future needs of the students.
![person looking at two screens](/campus-services/uit/cio/_files/images/goal3-1.jpg)
Support University Analytics and Planning to establish a Decision Support System.
![setting up research computer](/campus-services/uit/cio/_files/images/goal4.jpg)
Support VP for Research to position UND to achieve Carnegie R1 status.
![classroom of students in flex desks](/campus-services/uit/cio/_files/images/goal5.jpg)
Support TTaDA to deliver innovative and effective teaching and learning technology services.
![pulling out a computer from shelf](/campus-services/uit/cio/_files/images/goal6.jpg)
Enhance university-wide technology to ensure future computing needs are realized.
![bitlocker safeguard](/campus-services/uit/cio/_files/images/goal7-1.jpg)
Adopt Safeguarding UND initiative as a platform to protect information security resources using industry standards and best practices.