Office 365 Email & Apps
UND students, faculty and staff use the Microsoft Office 365 email system provided by the North Dakota University System (NDUS).
Logging Into Your Email
All faculty, staff and students will log in with NDUS.identifier username (typically first.lastname) followed by "@NDUS.edu". Your NDUS.identifier is what you currently use to log into Campus Connection, Blackboard and HRMS Self-Service (ex. john.doe@NDUS.edu).
Your password will be the same as the other systems on campus, like Campus Connection, Blackboard and HRMS Employee Self-Service.
Email Login Problems?
Your sign-in email address ends with @ndus.edu because your account was created as part of the North Dakota University System (NDUS). This is only used to sign in to your account. Your email address that you will give out is still NDUS.Identifier@und.edu (ex: email@example.com).
Please make sure you are using the correct sign in email address. Your sign-in email address ends with @ndus.edu.
If you receive an error stating that your account is disabled, please try to clear your browser cache and cookies or try using a different web browser. After clearing your cache and cookies, you will need to completely close out of the browser and reopen it.
A white screen displays after logging in to email. Resolution: This issue happens to users who have previously accessed Outlook.com with that browser. The solution is to clear your browser cache and cookies, and restart the browser.
Is it possible to access my Office 365 account via POP3 or iMap?
Yes, Office 365 now supports POP3 Access and iMAP.
My email address is listed incorrectly in the UND Directory, Blackboard, or HRMS (Employee Self-Service), what do I do?
If your email address is listed incorrectly, contact UND Tech Support to correct the issue.
Can I change my student email address?
If you have had a name change and would like your email address to reflect that change, the first step is to change your name with the Registrar's Office. Once your name is changed in Campus Connection you may request that your NDUS.Identifier be changed by contacting UND Tech Support. Please note that the identifier change not only impacts your email address but also your Campus Connection, Blackboard, network authentication, and any service that uses your NDUS Identifier.
Can I change my email display name?
Your email display name can only be changed after you have officially changed your legal name with the Registrar's office and have requested an NDUS.Identifier change through UND Tech Support.
I have another email address. Can I forward all student email to that account?
Yes. While you may forward your UND email to another email account, having email lost because of forwarding does not absolve you from the responsibilities associated with communication sent to your official email address. The University is not responsible for handling of UND email by outside vendors or unofficial servers.
What happens to my email when I leave UND?
Students will keep their email account for 18 months after their last class at UND.
Install Email and Office Apps on Mobile Device
- Go to the Microsoft Set up Office apps and email on a mobile device page.
- Choose your mobile device.
- Choose the apps you want to set up.
- Follow the step-by-step instructions.
Office 365 ProPlus
Microsoft Office 365 ProPlus is free for current UND students, faculty, and staff. Office 365 ProPlus includes: Word, Excel, PowerPoint, Outlook, OneNote, Skype for Business, and more.
Office 365 ProPlus is a full version of Office, which includes: Word, PowerPoint, Excel, OneNote, Outlook, Skype for Business, and more.
Each user can install Office 365 ProPlus on up to five home or personally-owned PCs/Macs and up to five mobile devices; Office mobile applications are accessible on iPhone and Android phones and automatically included with all Windows phones.
Please note: Students must be enrolled in one or more credits for the current semester to be eligible for Office 365 ProPlus.
Log in to Office 365 Web Mail
Once logged in, click on the Gear icon in the upper right corner of the screen and select Office 365 under Your App Settings.
Select Software from from the Office 365 Settings menu.
Select the appropriate language and review the system requirements. Note: If your system does not meet the specified requirements, use the links at the bottom of the page to install Office Professional Plus 2013.
Click the Install button to begin installation. The site will automatically detect your system (PC or Mac). The default is set to 32-bit as the recommended version. Click the arrow to select 64-bit if preferred.
Save and Run the installation file and follow the prompts to complete the installation.
When prompted, enter your UND email address (must use @NDUS.edu).
(For Mac users: If Office 365 ProPlus does not install with Skype for Business, please visit Microsoft's website to download the application. Please note that Skype for Business on Mac requires installation of OSX 10.11 or higher.)
Many Office applications are available to work with online. This allows users to work on projects on any computer as long as there is an internet connection and without installing the program.
After logging into your UND email through the web portal: http://mail.office365.com/. Select the App Launcher on the top left corner to view all of the web compatible features.
|Feature||For Students||For Faculty & Staff||For PC Users||For Mac Users||Mobile App|
|OneDrive for Business||Yes||Yes||Yes||Yes||Yes|
|Skype for Business||Yes||Yes||Yes||Separate Installation||Yes|
|Groups||No||Request a Group||Online||Online||Yes|
|Microsoft Teams||No||Request a Group||Yes||Yes||Yes|
What is included with Office 365 ProPlus?
Office 365 ProPlus is a full version of Office, which includes: Word, PowerPoint, Excel, OneNote, Outlook, Skype for Business, and more. Office 365 ProPlus also includes 1TB of OneDrive storage.
Will I be able to use Skype For Business through Office 365 ProPlus?
Yes, students, faculty and staff are able to access Skype for Business with Office 365 ProPlus.
I recently purchase Office 365 University. Can I be reimbursed or compensated for that?
We are unable to provide any reimbursements or compensation for students or faculty/staff who have purchased consumer versions of Microsoft Office 365 ProPlus.
Where can I get help if I am having trouble installing Office 365 ProPlus?
For installation assistance, contact UND Tech Support.
Who is eligible for Office 365 ProPlus?
Users must connect to the Internet once every 30 days to verify they are still eligible for the program.
Students who are enrolled in one or more credits at UND are eligible for Office 365 ProPlus.
Current benefitted faculty and staff are eligible for Office 365 ProPlus. Another option for faculty and staff is to purchase Microsoft Office for a reduced price through the Hardware & Software Procurement page.
What happens after I leave the university?
Your access to Microsoft ProPlus will continue for a short period of time after you leave the university. When you are no longer eligible, you will still be able to access and print your files. You will not be able to install new instances of Office 365 ProPlus and you will not be able to create/save/edit files.